NUVYLIA — Terms of Service

Last updated: [Insert Date]

Welcome to NUVYLIA. These Terms of Service govern your use of our website and your purchase of our products.

By accessing our website or placing an order, you agree to these Terms. If you do not agree with them, please do not use our website or Services.

1. Use of Our Store

You agree to use the NUVYLIA website only for lawful purposes and in accordance with these Terms.

You must not:

• Use the website for fraudulent or unlawful activities
• Provide false or misleading information
• Attempt to interfere with the website or its security
• Upload viruses, malware, or harmful code
• Copy, reproduce, or commercially exploit our website or content without our permission

We reserve the right to restrict or terminate access where these Terms are violated.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, and other information on our website are accurate.

However, colors and appearance may vary slightly depending on your device or screen.

Product information and availability may change without notice.

We reserve the right to:

• Correct errors or inaccuracies
• Update product information
• Change prices
• Limit quantities
• Discontinue products
• Refuse or cancel an order where reasonably necessary

If we cancel an order after payment has been made, we will arrange the applicable refund.

3. Orders and Customer Information

When placing an order, you agree to provide accurate and complete information, including your name, phone number, email address, and delivery address.

You are responsible for ensuring that your delivery information is correct.

We may contact you to verify an order, particularly for Cash on Delivery (COD) orders.

We reserve the right to refuse or cancel orders that appear fraudulent, contain incorrect information, or otherwise require cancellation for legitimate business or security reasons.

4. Prices and Payment

All product prices displayed on our website are subject to change without prior notice.

The price applicable to your order will generally be the price displayed when you place the order.

Available payment methods will be displayed during checkout.

For COD orders, payment is made upon delivery according to the applicable order terms.

5. Shipping and Delivery

We deliver orders within the areas supported by our delivery partners in Pakistan.

Estimated delivery times are provided for guidance and may vary because of circumstances outside our control, including courier delays, weather, public holidays, or other unforeseen events.

NUVYLIA is not responsible for delays caused by circumstances beyond our reasonable control.

Customers are responsible for providing an accurate delivery address and contact information.

6. Returns, Refunds and Exchanges

Returns and refunds are governed by our Refund & Return Policy.

Please review our Refund & Return Policy before placing an order.

For skincare and personal-care products, opened or used products generally cannot be returned simply because of a change of mind, subject to applicable consumer rights and the circumstances described in our Refund & Return Policy.

7. Skincare Information

Information provided on our website about skincare products is intended for general informational purposes.

Product information is not intended to diagnose, treat, cure, or prevent any medical condition.

Customers should review product ingredients and follow the product's directions before use.

If you have a known allergy, sensitivity, or medical concern, consult an appropriate healthcare professional before using a skincare product.

8. Intellectual Property

All content on the NUVYLIA website—including our:

• Brand name
• Logo
• Product images
• Photography
• Text
• Graphics
• Designs
• Website content

is owned by or used by NUVYLIA with permission and may not be copied, reproduced, modified, or commercially used without our written permission.

9. Third-Party Services and Links

Our website may use third-party services, including Shopify, payment providers, delivery companies, analytics services, and other technology providers.

We may also provide links to third-party websites.

Third-party services operate according to their own terms and policies, and NUVYLIA is not responsible for services or content outside our reasonable control.

10. Personal Information

Your use of our website and submission of personal information are governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available.

We may temporarily modify, suspend, or discontinue parts of the website for maintenance, updates, security, or other legitimate reasons.

12. Limitation of Liability

To the extent permitted by applicable law, NUVYLIA will not be responsible for losses or damages arising from:

• Your misuse of our products or website
• Incorrect information provided by you
• Delays or failures caused by third-party services
• Events outside our reasonable control
• Temporary website interruptions

Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable Pakistani law.

13. Changes to These Terms

We may update these Terms from time to time.

The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of our website after changes are posted means you accept the updated Terms, to the extent permitted by applicable law.

14. Governing Law

These Terms are governed by the applicable laws of Pakistan.

Any dispute will be handled in accordance with the applicable laws and jurisdiction of Pakistan.

Nothing in these Terms is intended to remove or restrict rights that you may have under applicable consumer-protection law.

15. Contact Us

If you have questions about these Terms, please contact:

NUVYLIA
Email: murtizafarrukh@gmail.com
Country: Pakistan

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